Insights

I’ve often heard that charities need to be more business-like and in my experience that is often true.  They need to learn from their nimble, agile and profit motivated cousins.  But it also works both ways

We knew it was high time we gave TheGivingMachine a new lick of paint and updated our charity's shop window.

It was with sadness that I received the news that Virgin Money Giving (VMG) will close after 12 years. Find out how we can help your cause when Virgin Money Giving closes.

Why customer service needs human interaction and can't all just be by chatbot faq's

When I took a career break to have a family, good old mail-merge was king - Fast forward 7 years to when I returned to work, computers and the working world seemed like a different place.

I received a thank you from a charity for my ongoing support.  This letter is not a thank you at all and the “ask” devalues the thank you message itself - everything leads up to the "ask".

Doing business the same way and expecting different results is crazy.  Givenomics is an emerging model that unites companies, customers and communities so all can contribute and thrive.

Studies have shown that not only does giving boost our mental health but it also good for our physical health. You can benefit from lower blood pressure, increased self esteem and lower stress levels.

The last year has really been all about “Going digital in the charity sector”. Going digital sounds like a pretty broad heading – so what does it all really mean? 

Corporate Social Responsibility (CSR) is a way for businesses to play a responsible part in socirty and encourages them to behave in an ethical manner.